uBackup Abuse & DMCA

Content Review Policy and Procedure

Prohibited Content
UCclouds.com/uBackup strictly forbids the backing up, storing, and sharing of any prohibited content. Prohibited content includes, but is not limited to

  • Child exploitation
  • Illegal content
  • Copyright infringing content
  • Pornographic content

UCclouds.com/uBackup enforces content recognition and filtering and a manual review of files backed up and stored.

Takedown Policy
UCclouds.com/uBackup enforces a strict Takedown policy. UCclouds.com/uBackup reserves the right to remove, delete and terminate any account where files have been identified to have breach our terms.

If any account that has been proven to have breached our terms the account will automatically lock and all stored data deleted within 8 hours, any evidence will be forwarded to the correct authorities.

The users, Name, Address, IP Address, Computer Motherboard Serial Number, Hard Drive Serial Number and Mac Address will be added to a Black List. The said Black List enforces than any entities on the list are prevented from using the uBackup service.

All cases where UCclouds.com/uBackup has used its Takedown Policy where it deems that, Child exploitation has been uploaded will immediately report the account holder to the relevant authorities such as the National Center for Missing & Exploited Children’s (“NCMEC”) “CyberTipline.”, and judicial law enforcement.

Law Enforcement Response, UCclouds.com/uBackup will cooperate with all law enforcement requests and any court order including subpoenas, search warrants, discovery orders and any other valid court order. UCclouds.com/uBackup will provide any merchants such as Visa, Mastercard, Amex and PayPal with its written policy concerning response to contact from law enforcement agencies regarding prohibited content stored or distributed through its service.

(If you spot any prohibited content please report this immediately to our Abuse Team at https://manage.ucclouds.com/tickets/new/)

uBackup by UCclouds.com DMCA Policy

Copyright Infringement Notification
As provided in the Digital Millennium Copyright Act of 1998, we have designated the following individual for notification of potential copyright infringement regarding Web sites hosted by UCclouds.com/uBackup: Abuse Team at https://manage.ucclouds.com/tickets/new/. If you believe content hosted by UCclouds.com/uBackup infringes a copyright, please provide the following information to the person identified above (17 U.S.C. 512):

(i) A physical or electronic signature of the copyright owner or authorized agent;
(ii) Identification of the copyrighted work(s) claimed to have been infringed;
(iii) Identification of the material that is claimed to be infringing or to be the subject of the infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
(iv) Information regarding how we may contact you (e.g., mailing address, telephone number, e-mail address);
(v) A statement that the copyright owner or its authorized agent has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
(vi) A statement that the information in the notification is accurate, and made under penalty of perjury, and, if an agent is providing the notification, a statement that the agent is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Our Address:
55 Marietta Street, STE 800
Atlanta, GA 30303
Int'l: +1 (678) 701-5677
US: (800) 719-5405
Hours of Operation:
Security (SOC): 24x7x365
Support (NOC): 24x7x365

Secure Cloud Hosting

UCclouds provides secure cloud hosting without sacrificing the redundancy and speed you would expect from an enterprise managed cloud hosting provider. If you're searching for a HIPAA Compliant Hosting or a PCI Hosting solution, look no further than UCclouds. Our secure managed hosting HIPAA and PCI solutions are compliant ready. Rely on UCclouds as your secure cloud hosting provider.

Data Center Locations

  • ATLANTA (ATL01)
  • SEATTLE (SEA01)
  • LONDON (LON01)